Practical writing on scope, pricing change orders, and keeping clients on the same page — from the team building Docket.
Scope disputes aren't lost mid-project — they're lost at kickoff, when nobody set the rule. The two-minute script that makes every future change order routine.
Scope disputes are won by whoever has the clearer record. Here's a four-layer approval trail — delivery, tracking, confirmation, passcode — that settles them fast.
The instant a client asks for something out of scope is where agency profit disappears — and no tool is built to catch it. Flip who owns the moment.