Docket puts every scope change on the record before work begins. Your client sees what it does to the timeline and the budget, approves in one click, and you keep a receipt you can produce six months later when the invoice gets questioned.
57% of agencies lose $1,000–$5,000 a month to unbilled scope work. Docket is how you bill it.
"Quick one — can we add a dashboard to the site? Should be easy with what you've already built, right?"
"That's three days of work plus a new GA setup. Who's telling them? And when do we send the change-order?"
"This invoice is way more than we agreed. Can we get on a call? I don't remember signing off on $800 for analytics."
The client writes the ask, you write the impact, and they sign off before anything starts. Everything lands in the project log on its own.
You share a link. They fill in two boxes: what they'd like changed, and why it matters. No login, no portal to learn. They can drop in a Figma link or a screenshot and hit send.
Pick the verdict, then dial in the days and the cost. Docket drafts the client-facing sentence from their own request and puts the figures beside it, so you see exactly what lands before you send it.
One link, one click. The decision lands in your project log with a timestamp, the approver's email, their IP address, and the exact sentence they agreed to.
The project log is your permanent record, dated and exportable as PDF. The next time a client says "I don't remember agreeing to that," you'll have the receipt.
Change-order tools make you write the paperwork after the ask. In Docket the client opens the request, so every "quick thing" enters the record the moment it's asked, instead of weeks later when you finally get round to documenting it.
Each approval is sealed with an Ed25519 signature at the moment it is recorded. Neither you nor the client can alter it afterwards, which is what makes it worth producing in a dispute.
Every change needs client approval before a single hour goes on it. They have seen the cost and the timeline in writing before agreeing, so by invoice day there is nothing left to argue about.
The whole log exports to a single dated PDF, ready to attach to the invoice it belongs to. Available on paid plans.
Every plan carries the whole workflow, from client intake through to the log. You pay for active projects, not seats.
Try the full workflow on a single active project. No card required.
For agencies running real client work with evolving scope.
For agencies that need white-label client portals and unlimited capacity.
Design and development agencies doing client work where the scope moves. If you have ever eaten a week of work because an "out of scope" request never got written down anywhere, that is the situation this is built for.
No. Clients work entirely through a shared link: no login, no portal to learn, and it works on a phone. You hold the subscription, and they never see a signup screen or a bill.
The client opens a request describing what they want. You set the impact in days and dollars, and Docket drafts the client-facing sentence for you to review before it goes out. When the client approves, the decision is sealed into the project log.
The change stays in your log as awaiting approval and keeps showing up in your inbox until it is resolved. Approval links stay valid for 30 days, and you can issue a fresh one whenever you need to. Docket does not chase your client for you.
No, and that is rather the point. An approved change is signed and locked, so neither side can quietly revise it after the fact. Changes you declined or flagged for discussion can be re-opened and re-assessed as often as you like.
Both. A retainer has a scope too, and Docket is how you show a request falls outside it. You set the baseline in days and dollars, and every approved change is measured against that baseline.
Free is $0 a month for one active project, no card required. Pro is $79 a month for five, and Agency is $199 for unlimited. Every plan carries the whole workflow; the paid tiers add team members, branding removal, PDF export, and white-label client portals.
Yes, on paid plans. You get every change on the project — approved, declined, and still pending — in one dated PDF. It is the document you produce when an invoice gets questioned.
Start a free project in under a minute, no card required. Share the intake link with your client and the first request can land today.