TIMELINE
+3 days
Clients request changes through one link, you price them in days and dollars, and they approve in writing before anyone builds.
Free on one project · Built for agencies, not construction
Most agencies have a change request form somewhere. The form is rarely the problem. The problem is everything that has to happen before it gets filled in and after it gets sent.
A Slack message, a call, a comment on a design file. Nobody turns it into a change order, so the work just starts.
Pricing a small change feels petty, so it waits until invoice time. By then the client remembers the request and has forgotten the cost.
"Sounds good" in a thread is hard to find and easy to dispute. Six weeks later, nobody agrees on what was approved.
When a client later says "I never agreed to that," the answer is one entry in the project log. On Pro and Agency, export it as a signed PDF.
Build an analytics dashboard on the marketing site. This change will take 3 additional days and cost $800 extra.
The exact sentence they agreed to, figures included.
Illustrative record. Declines are logged the same way, with the client’s reason attached.
| Template + email | Project management tool | Docket | |
|---|---|---|---|
| Client can ask without an account | By email, in any shape | Usually needs a guest seat | One link, no login |
| Days and cost stated before work starts | If someone writes it up | Custom fields, if set up | Priced on every review |
| Client approves the exact wording | A reply in a thread | A comment or status change | One click on the sentence |
| Who approved, when, and from where | Inbox search | Activity feed | Signed and timestamped |
| Running total of approved changes | A spreadsheet | Rarely | Project log with totals |
| Signed record to send in a dispute | Forward the thread | Export varies | Signed PDF (Pro, Agency) |
Docket is for design, web, development and marketing agencies on fixed-fee, retainer or hourly work, where clients keep asking for "one small thing."
Unlimited projects, a client portal on your own domain, one-time code approvals.
Get startedChange order software records a request to change agreed scope, the price and schedule impact of that change, and the client’s approval, in one place. Docket does this for agency client work: the client asks through a link, you reply with days and cost, and the client approves before anything is built.
No. Clients use a shared link to submit requests and a second link to approve or decline. There is no login, no portal to learn, and it works on a phone.
No. Your contract or statement of work sets the terms, and Docket records each change agreed under it. The strongest setup is a change clause in the contract that says changes are priced in writing and approved before work begins, with Docket as the place that happens. This is not legal advice.
No. Docket is built for agencies doing client work: design, web, development and marketing. It does not produce AIA-style construction change order forms or track materials and subcontractors.
Yes. Docket handles the change itself: the request, the price and the approval. Once a change is approved, the work goes into whatever tool your team already plans in.
Free for one active project. Pro is $79 a month for up to five active projects and adds the signed PDF export. Agency is $199 a month for unlimited projects and a client portal on your own domain. Billing is per active project, not per seat.
Create a project, share the request link, and the next change your client asks for arrives with a place to put the price. No card required.