For marketing agencies

Price the extra channel before it joins the retainer.

Each added channel, post or market gets a price and the client’s written approval before it starts billing every month.

Free on one project · Clients never need an account

Where retainer scope moves

The requests that turn a retainer into unpaid hours.

A project grows once. A retainer grows when a count goes up, and the new count carries into every month after. That makes each change worth pricing the day it’s asked.

The requestBillsIllustrative price
A fourth social or ad channel Recurring $2,450 to open, then $1,350 / mo
A second market or language Recurring $4,150 once, then $960 / mo
Posts beyond the monthly count Per item $185 a post
Emails beyond the monthly count Per item $420 an email
A landing page beyond the quarterly one One-off $3,150
A report for an audience not in the contract One-off $680

Rates from the worked example in our marketing proposal template, which prices each of these in the contract.

A worked example

A $5,450 retainer, month four, $21,570 approved.

A nine-month paid acquisition retainer for a direct-to-consumer bedding brand. In month four the client asks for more. Each request gets a price and a decision before the work starts.

$21,570
approved, about four months of retainer fee
All 4 Pending 0 Approved 3 Declined 1
3 approved · +$21,570
ID
Request
Impact
Status
SCR-007
Add a fourth channel from month four
$2,450 to open, then $1,350 a month for six months.
lena@marlbrook.co · Jun 3
+$10,550
approved
SCR-008
Open Canada as a second market
$4,150 once, then $960 a month for six months.
lena@marlbrook.co · Jun 5
+$9,910
approved
SCR-009
Six extra posts for a holiday push
6 posts at $185.
lena@marlbrook.co · Jun 12
+$1,110
approved
SCR-010
Quarterly report for the board
Declined: the CEO reads the monthly one.
lena@marlbrook.co · Jun 18
—
declined

Illustrative retainer.

How it fits a retainer

One link per client, for the whole term.

  1. Contract

    Name the counts, then the link.

    Write the monthly channels, posts and emails into the scope of work. Name the Docket link as the way to ask for more.

  2. Each month

    Price additions before the calendar fills.

    Reply with the price while the request is still a request, not a post that’s already live.

  3. Invoice day

    Every extra line has an approval behind it.

    Each approved change shows who approved it and when. On Pro and Agency, export it as a signed PDF.

Pricing

Billed per active project, not per seat.

Free

$0 / mo

The full workflow on one active project.

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Agency

$199 / mo

Unlimited projects, a client portal on your own domain, one-time code approvals.

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Questions

What people ask before they start.

Can Docket handle a change that bills every month?

Docket records one cost figure per change. For a monthly addition, write the monthly rate and the number of months in the summary the client approves, and put the total for the rest of the term in the cost field. The client approves both the rate and the total in one sentence.

What if the retainer rolls month to month?

Price the first month as the change, and state in the summary that the rate continues each month until either side ends it. The approval then covers the ongoing charge, not just the first invoice.

Who on the client side should approve?

Whoever your contract names as able to agree to changes, usually the marketing manager or the founder. The approval records their email, so it is clear who said yes. On Agency, a one-time code confirms they control that address.

Does it replace our project management or reporting tools?

No. Docket handles the change itself: the request, the price and the approval. Content calendars, campaigns and reports stay where they are.

Do our clients need an account?

No. They submit and approve from a link, on any device, without signing up.

Set up the scope first

Templates for the documents changes are measured against.

Price the extra channel before it joins the retainer.

Share one request link per client. The next time they ask for more, it arrives with a place to put the price and a button to approve it.