For web design & development agencies

Price the extra page before you build it.

Clients request changes through one link, you reply with days and cost, and they approve before anyone opens Figma.

Free on one project · Clients never need an account

Where web scope moves

The changes every website project gets.

None of these is big on its own. Together they are the difference between the fee you quoted and the hours you worked.

The requestUsually arrivesIllustrative impact
One more page templateAfter design sign-off+2 days · +$1,200
Contact form wired into the client’s CRMDuring build+3 days · +$1,800
Writing copy the client was meant to supplyWhen content is late+4 days · +$2,400
A third round of design changesAfter round two+2 days · +$1,350
Migrating 60 more blog posts than scopedThe week before launch+1 day · +$900

Illustrative costs at $150 an hour. Days are schedule impact, not hours worked. For full project pricing, see how much to charge for a website.

A worked example

A $24,000 site, four requests, $5,400 approved.

An eight-week fixed-fee site build. Each of these was "a quick thing" when the client asked. In Docket, each one got a price and a decision before work began.

$5,400
approved, 22.5% of the fee
+9 days
on an eight-week schedule
All 4 Pending 0 Approved 3 Declined 1
3 approved · +9 days · +$5,400
ID
Request
Impact
Status
SCR-001
Add a locations page template
One template, used for all four locations.
maya@riverbend.co · Mar 4
+2d · +$1,200
approved
SCR-002
Connect the contact form to HubSpot
Form submissions create contacts in their CRM.
maya@riverbend.co · Mar 11
+3d · +$1,800
approved
SCR-003
Write copy for six service pages
Client copy is three weeks late; we write it instead.
maya@riverbend.co · Mar 19
+4d · +$2,400
approved
SCR-004
Animated homepage hero
Out of scope; revisit after launch.
maya@riverbend.co · Mar 26
—
declined

Illustrative project. Without a record, that $5,400 is either absorbed or argued over on the final invoice.

How it fits a web project

One link, from kickoff to care plan.

  1. Kickoff

    Put the link in the statement of work.

    Name it as the way changes are requested, and send it again in the kickoff email.

  2. Build

    Price each ask the day it lands.

    Reply with days and cost while the request is fresh. The client sees the exact sentence they are approving, figures included.

  3. After launch

    Keep the same link for care plan extras.

    Post-launch requests arrive the same way, so work outside the care plan gets priced instead of quietly absorbed.

Pricing

Billed per active project, not per seat.

Free

$0 / mo

The full workflow on one active project.

Get started free

Agency

$199 / mo

Unlimited projects, a client portal on your own domain, one-time code approvals.

Get started

Compare every plan →

Questions

What people ask before they start.

Does Docket work on fixed-fee website projects?

Yes, and that is where it pays for itself. On a fixed fee every unpriced change comes out of your margin. Docket puts a price on each change before you build it. On hourly work it does the same job with an estimate the client approves up front.

Can clients send requests after launch?

Yes. The request link stays live for as long as the project is active, so post-launch requests and care plan extras come in the same way. Archive the project when the engagement ends.

Will the request link look like it comes from us?

Client pages show your studio name. Pro removes Docket branding from client links, and Agency serves the client portal on your own domain.

How should we handle revision rounds?

Name the number of rounds in your statement of work. When a client asks for one more, it goes through Docket as a change with its own price, the same as an extra page.

Do our clients need an account?

No. They submit and approve from a link, on any device, without signing up.

Set up the scope first

Templates for the documents changes are measured against.

Price the extra page before you build it.

Put the request link in your next statement of work. The first change your client asks for will arrive with a place to put the price.