Proposals & briefs · Sep 19, 2026 · 12 min read

Project brief template: the numbers a brief has to carry.

Every project brief has a heading for the budget. Almost none of them has a number underneath it, which is why the document stops being any use in the week somebody asks for one more screen.

A project brief is the short document, agreed before the work starts, that settles what a project has to achieve, who it's for, what gets made, what it costs and when it lands. The one below is complete rather than empty, filled in for a $24,600 loyalty program launch, and you can copy it, download it as a Word file or take the PDF. It differs from the versions Asana, Canva and Smartsheet publish in one section, and that section is the rate card.

That difference is the whole argument of this page. A brief written for an internal team can stop at a budget number, because nobody in the room is going to invoice anybody else when the plan grows in week eight. A brief written by an agency for a client is a different animal entirely, since the moment it's approved it becomes the thing both sides remember agreeing to, and the first request that arrives after that moment either has a price attached or turns into a negotiation.

Where does a project brief stop being useful?

At the first request nobody thought to price, which on agency work tends to arrive somewhere around week eight. Up to that point the document has been doing its easy job, telling everybody why the project exists and what it has to achieve, and most briefs do that part well. Then somebody asks for a tenth app screen, and the brief either has a sentence covering it or the two of you open a negotiation with the work already half built.

So the sections worth real attention while you write are the ones that get reread rather than the ones that read well. Why the project is happening and what would count as it having worked, who the work is aimed at, what physically gets made and how many of each thing, what the client is paying, when it lands, who is allowed to say yes on the client side, and what everybody is quietly assuming. Anything that doesn't fall into one of those buckets is context, and context belongs in the background section where it can be skimmed.

The useful way to test a draft is to imagine that phone call happening. Somebody wants an extra thing, or the assumption about who supplies the photography turns out to be wrong, and you need to answer in one message rather than three. Whichever sentence you reach for during that call earns its place in the brief. The rest is decoration, and a brief made mostly of decoration is the reason so many of them are written once and never opened again.

What goes into a project brief?

Thirteen headings cover an agency project comfortably: the parties and the named approver, background, objectives with a measure against each one, audience, what gets made, what's excluded, the assumptions, the schedule, the fee, the rates for anything added later, who decides what, how a change travels, and two signatures. The published templates don't agree on this, and it's worth seeing how far apart they sit rather than averaging them. Asana names four key elements and says so plainly. Canva describes eight components without ever counting them. Smartsheet gives eight core sections and then eight more it treats as optional extras.

They disagree because they're written for different readers, and all three are aimed at an internal project manager lining up an internal team. That shows in what they include and in what they leave out. Every one of the three has a budget section in its list, and not one of them prints a figure anywhere on the page, so a reader who wants to know what a filled-in budget section looks like finishes the article exactly where they started. The assumptions question goes the same way. Canva raises risks, nobody explains that an assumption is a priced conditional rather than an entry in a risk log, and that distinction is the difference between a brief that absorbs a surprise and one that funds it.

What does a project brief example look like?

Here's a complete sample, filled in for an eleven week engagement at $24,600. Hollowmere Garden Centers runs three stores and is launching a membership program, and the brief below is the document both sides sign before anybody opens a design file. Swap the client, the counts and the rates for your own and the structure carries over without edits.

The project brief
PROJECT BRIEF
Project: Hollowmere member program launch
Reference: [HGC-01]
Date: [date] · Version: 1.0

1. PARTIES AND APPROVAL
1.1 Client: Hollowmere Garden Centers, [address]. Client contact: [name, title, email].
1.2 Agency: [your agency name], [address, email].
1.3 Named approver: [name, title, email]. This is the only person whose yes changes anything in this brief.
1.4 This brief describes what is being made, what it costs, and what happens when any of it changes. Section 12 is the only route by which it changes.

2. BACKGROUND
2.1 Hollowmere operates three garden centers and has no membership program. Repeat customers are recognized by staff and by nothing else.
2.2 A loyalty platform has already been selected and paid for by the client. This project covers the program itself, not the software behind it.
2.3 The launch is timed for the spring season, which is when roughly half of annual footfall arrives.

3. WHAT THIS PROJECT HAS TO ACHIEVE
3.1 Give the program a name, a look and a set of materials that work in store, in the app and in email.
3.2 Sign up [n] members in the first [n] weeks after launch.
3.3 Give store staff something they can explain at the till in under twenty seconds.
3.4 Each objective above has a measure written next to it before this brief is signed. An objective with no measure is a preference.

4. WHO IT IS FOR
4.1 Primary: existing repeat customers who already shop across seasons, mostly local, mostly paying at a till rather than online.
4.2 Secondary: staff, who have to explain the program without a script.

5. WHAT GETS MADE
5.1 Program naming, identity and visual system. Two concept routes, two revision rounds at each stage.
5.2 Member app screens. Nine screens, design only, delivered as layouts to the platform vendor.
5.3 In-store print kit. Six pieces, artwork sized for the three store formats in 7.1.
5.4 Launch email sequence. Five emails, copy and layout by the agency.
5.5 Staff rollout guide. One document, print and screen.
5.6 Photography art direction. Shot list and direction for the launch set. The shoot itself is excluded under 6.2.
5.7 Anything not described in 5.1 to 5.6 is priced under section 10.

6. WHAT IS NOT IN THIS PROJECT
6.1 Build, configuration and testing of the loyalty platform.
6.2 Photography shoot, retouching and image licensing.
6.3 Paid media, media buying and any advertising production.
6.4 Translation of any material into a second language.
6.5 Print production, print management and in-store installation.
6.6 Anything in 6.1 to 6.5 can be added, and is quoted under section 10 when it is.

7. WHAT WE ARE ASSUMING
7.1 Three store formats: flagship, standard and garden annex. The print kit in 5.3 is sized for three.
7.2 The loyalty platform is [vendor], already selected, and its screen dimensions are fixed before week four.
7.3 Feedback arrives as one consolidated set of notes per revision round, from the approver in 1.3, within five working days.
7.4 Product and lifestyle photography is supplied by the client from an existing library.
7.5 If any assumption in 7.1 to 7.4 turns out differently, the work it changes is priced under section 10 and approved under section 12.

8. SCHEDULE
8.1 Eleven weeks from [start date].
8.2 Weeks 1 to 2: discovery, naming, two concept routes.
8.3 Week 3: route selection by the approver in 1.3.
8.4 Weeks 4 to 6: identity system and the nine app screens.
8.5 Weeks 7 to 8: print kit and email sequence.
8.6 Week 9: staff rollout guide.
8.7 Weeks 10 to 11: launch support and handover.
8.8 Dates in 8.2 to 8.7 assume the turnaround in 7.3. They move by the same number of days that feedback does.

9. FEE AND PAYMENT
9.1 Total fee: $24,600, allocated as follows.
9.2 Naming, identity and visual system: $6,800.
9.3 Member app screens, nine at $980 each: $8,820.
9.4 In-store print kit, six pieces at $540 each: $3,240.
9.5 Launch email sequence, five emails at $610 each: $3,050.
9.6 Staff rollout guide: $1,490.
9.7 Photography art direction: $1,200.
9.8 Payment: 40 percent on signature ($9,840), 30 percent on route selection ($7,380), 30 percent on delivery ($7,380).
9.9 Invoices are payable within [n] days.

10. RATES FOR ANYTHING ADDED
10.1 Additional app screen: $980.
10.2 Additional in-store print piece: $540.
10.3 Additional email: $610.
10.4 Revision round beyond the two included at each stage: $520.
10.5 Concept route beyond the two included: $2,900.
10.6 Anything not listed above: $135 per hour.
10.7 These rates hold for the duration of this project and are not renegotiated per request.

11. WHO DECIDES WHAT
11.1 The approver in 1.3 decides direction, approves each stage and approves every change under section 12.
11.2 The agency decides execution within an approved route, including typography, layout and image selection.
11.3 A revision round is one consolidated set of notes on the same work, sent in one message. Six emails over three days is one round.
11.4 Redirecting the work after a route has been approved is a new route under 10.5, not a revision under 10.4.

12. HOW A CHANGE IS HANDLED
12.1 Anything added, removed or redirected after this brief is signed is written up as a change: what it is, what it costs at the section 10 rates, and what it does to the dates in section 8.
12.2 Work on a change starts once the approver in 1.3 has approved it in writing, and not before.
12.3 An approved change raises the version number of this brief, and the approval is kept with it.
12.4 A change that costs nothing still gets written down, because a free change still moves a date.

13. SIGN-OFF
For Hollowmere Garden Centers: ____________________ Date: __________
For [your agency]: ____________________ Date: __________

Two details in there do most of the work. Clause 5.7 says that anything absent from the list is priced under section 10, which turns a description of the work into a boundary around it, and 6.6 then offers the excluded items back at a price instead of refusing them. That pairing is the same move that makes a priced exclusion harder to argue with than a bare one, and it's why the exclusions section reads as helpful rather than defensive.

How should the budget section be written?

With a total and a rate card, never a total on its own. The total answers what the client is paying today, and it's the rate card that answers what they'll be paying in week eight, which is the question the brief is actually going to be opened for. Section 9 splits Hollowmere's $24,600 across six items so a stop halfway through has an arithmetic answer, and section 10 then prices the five things most likely to grow, plus an hourly figure for everything nobody thought of.

Choosing what belongs on the rate card takes about ten minutes and it's the most valuable ten minutes in the document. Look at the deliverables with a count against them, because a count is an invitation to ask for one more of the same thing, and price each count. Nine app screens becomes $980 a screen, six print pieces becomes $540 a piece, and five emails becomes $610 each. Then price the two things clients ask for that aren't on any list, which are another revision round at $520 and another concept route at $2,900, and finish with $135 an hour for the unlisted. That's the whole method, and it's the same reasoning behind writing a count against every deliverable in the first place.

Is a project brief binding?

On its own, usually not, and that's the honest answer rather than a convenient one. A brief that's been approved by a named person is strong evidence of what both sides agreed, and it carries real weight once a contract points at it, which takes a single clause naming the brief by reference and version. Without that clause you have a well-organized record of a conversation, which settles most disagreements on its own and settles none of the ones that get expensive.

The practical arrangement for agency work is to let the contract carry the standing terms, payment, liability, ownership and termination, while the brief carries this project, and to make each one refer to the other. Asana's guide mentions in passing that a creative brief can function as a statement of work for outside agencies, and that's true for small engagements, though it skips the part where the two documents then need an order of precedence between them. Decide which document wins when they disagree, write that decision down once, and reuse it.

What happens when the client changes the brief mid-project?

The brief gets a new version number, the change gets a price from section 10, and nobody starts work until the named approver has said yes in writing. Canva's page comes closest to this of the three, with a line telling you to establish how changes will be assessed and approved, and it stops there. Establishing it is the easy part. What the brief has to do is make the answer automatic on the afternoon it matters.

Hollowmere's change arrived in week eight, from a new face. A retail director had joined, liked the program, and wanted a physical member card as well as the app, plus a fourth store format for the seasonal pop-up the company had just signed a lease on. Two more print pieces for the pop-up format at $540 each is $1,080. A card-linking screen in the app at $980. One more revision round on the identity so the card artwork matches, at $520. The card artwork itself was on no list at all, so it went in at three hours of the $135 rate, which is $405. The change totaled $2,985 and took the engagement to $27,585.

It also moved the schedule, and that's the part a rate card alone doesn't cover. The six original print pieces go to press in one batch with the two new ones, so all eight waited five working days for the extra artwork. Section 8.8 had already said that dates move with feedback, and clause 12.1 requires the schedule effect to be written into the change alongside the money, so the delay arrived as a line in an approval rather than as an apology in week ten. Nobody enjoys reading that line, and everybody prefers it to the alternative, which is discovering the new date after the pop-up has been advertised.

The mechanics of that approval are what Docket does, and the reason it's worth automating is that the moment a change is requested belongs to nobody by default. The request arrives in a meeting or a passing message, somebody says they'll look at it, and the work starts before the price does. Writing the change up, pricing it from rates that already exist and getting a recorded yes takes about four minutes when there's a route for it and about four days when there isn't.

The brief is the last place a rate costs you nothing to write

Before the brief is signed, $980 a screen is just a number in a document nobody is upset about. After somebody has asked for a tenth screen, the same $980 is a bill, and it arrives in a conversation where the client has already pictured the screen existing. The figure hasn't changed and the cost of saying it has, which is the entire reason section 10 is written in week zero rather than negotiated in week eight.

So when you adapt the template above, the section worth spending real time on isn't the background or the objectives, however much better they read. It's the ten lines of section 10, and they take longer than they look because each one is a decision you've been making by feel on every project. Once they're written, the brief becomes the document your team quotes from instead of guessing from, and each new engagement starts by copying them across alongside the project scope and the kickoff conversation that makes the whole arrangement feel normal to the client.

Frequently asked questions

What is a project brief?

A project brief is the short document agreed before work starts that settles what a project has to achieve, who it's for, what gets made, what it costs and when it lands. On agency work it does a second job that internal briefs never have to do, which is to say what an addition costs, so the brief is the document both sides look at when somebody asks for one more screen in week eight.

What should a project brief template include?

Background, objectives with a measure against each one, the audience, what gets made with a count on every item, what's excluded, the assumptions the plan rests on, the schedule, the fee, the rates for anything added later, the named approver and the route a change travels. Published templates differ on the list: Asana names four key elements, Canva describes eight components, and Smartsheet gives eight core sections plus eight it treats as optional. The rate card is the part all three leave out.

How long should a project brief be?

Two pages is plenty for most agency projects, and the template on this page runs to about that once the brackets are filled. Length is the wrong thing to optimize anyway, because a brief gets read once and then consulted in arguments, so what matters is whether the sentence somebody needs in week eight is actually in there. A four page brief with no rates in it is less useful than a one page brief with six.

Who writes the project brief, the agency or the client?

On agency work the agency writes it and the client approves it, even when the client started the conversation with a brief of their own. The reason is that the agency is the party pricing the work, and the sections that decide money later, meaning the counts, the exclusions, the assumptions and the rate card, can only be written by whoever is quoting. A client brief is useful input for section 2 and section 3, and it's rarely a document you can send back signed.

Is a project brief the same as a scope of work?

No, though on a small project one document can do both jobs. A brief answers why the project exists and what it has to achieve, which is the part a scope of work assumes you already agreed. A scope of work answers what gets built and what it costs in enough detail to invoice against. Keep them separate once a client comes back repeatedly, and let the brief carry the thinking while each job gets its own scope underneath it.